Be careful if someone rushes you, scares you or asks for money in an unusual way. Real banks, government offices and companies don’t work like that. When in doubt, hang up. Then call back on a number you already trust.
Warning signs
- They say it’s urgent and you must act right now.
- They ask you to pay with gift cards, a wire transfer or cryptocurrency.
- They ask for a code that was just sent to your phone.
- They say a grandchild is in trouble, needs money and wants you to keep it secret.
- A message has a link and says your account is locked.
What to do
- Don’t tap links in messages you weren’t expecting.
- Never share codes, passwords or bank details on the phone.
- Hang up. Then call the company or family member on a number you know.
- Tell someone you trust. Talking it over helps.
If you already paid or shared details, call your bank right away.
See all the ways we help, or read how to keep track of your passwords.