Friendly Tech Help, One Small Step at a Time
Technology should make life easier, not more stressful. IT by Granny offers calm, patient help with the devices you use every day. No rushing. No jargon. No silly questions.
What we help with
Phones and tablets
Making text bigger. Setting up email. Finding the apps you need, and tidying away the ones you don’t.
Video calls with family
Seeing the grandkids on a screen is a joy. We help you start a call, answer one and fix the sound.
Staying safe from scams
Learn the warning signs of a fake call, text or email. Know what to do if something feels wrong.
Keeping photos safe
Your photos matter. We help you back them up, so a lost phone doesn’t mean lost memories.
Passwords made simpler
Too many passwords? We help you find an easy, safe way to keep track of them.
Help for families
Live far away? Family members can ask for help on a loved one’s behalf, and learn ways to help too.
A good place to start
Worried about losing your pictures? Read our simple guide: how to keep the photos on your phone safe.
Questions people ask us
- How can I tell if a call or message is a scam?
- What is the easiest way to video call my family?
- How do I keep track of all my passwords?
You’ll find all the answers on our questions page.
Ready when you are
Tell us what’s bothering you. We’ll take it one step at a time, at your pace.