Contact IT by Granny

We’d love to hear from you. Our contact details will be listed right here on this page. Here is what helps when you reach out.

What to tell us

  • Which device you need help with, like a phone, tablet or computer.
  • What you were trying to do.
  • What happened instead. The exact words on the screen help.
  • If you’re asking for a family member, who the help is for and how best to reach them.

What happens next

We reply in plain words. We may ask a question or two. Then we take it one step at a time.

Please never send us your passwords. We will never ask for them.